Robina Received a Memo with the Name of a Person

question 67

Multiple Choice

Robina received a memo with the name of a person who wrote to her company inquiring about the firm's radiology equipment.The person who made the inquiry is best classified as a:

• A) qualified prospect.
• B) client.
• C) lead.
• D) prospect.
• E) customer.

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Definitions:

Central Nervous System

The part of the nervous system consisting of the brain and spinal cord, responsible for processing information and controlling responses.

Habituation

The decreasing responsiveness to a stimulus after repeated exposure.

Sensitization

An increased responsiveness or sensitivity to a stimulus, often resulting from repeated exposure to the stimulus.

Emotional Distress

A mental state that can be caused by experiencing or witnessing stressful, traumatic, or upsetting events, leading to emotional suffering.