While Describing a Complex Machine to a Customer,Tiana Notices That

question 76

True/False

While describing a complex machine to a customer,Tiana notices that the customer looks puzzled.She asks the customer what part of the presentation needs further explanation.The customer replies,"I would like to know more about how can the machine help me save on electricity bills." Tiana then provides the requested details.This scenario best illustrates two-way communication.

---

Definitions:

Vertical Analysis

Vertical Analysis is a financial statement analysis tool that presents each item in the financial statement as a percentage of a base figure for the same period, facilitating ratio comparisons.

Horizontal Analysis

Horizontal analysis is a financial analysis method that compares historical financial data across different periods to identify trends and growth patterns.

Common-sized Statement

Financial reports displaying every item as a proportion of a base figure, making it easier to compare between different times or businesses.

Financial Analysis

The evaluation of a business, project, budget, or other finance-related entity to determine its performance, stability, and profitability.