Which of the Following Is a Suggestion for Active Listening

question 91

Multiple Choice

Which of the following is a suggestion for active listening?

• A) To avoid repeating information
• B) To avoid summarizing information already provided
• C) To refrain from embarrassing a customer by rephrasing his or her comments
• D) To discourage any moment of silence during a sales pitch
• E) None of these

Understand the concept of personal wellness and stress management strategies.

Describe the job characteristics model and its core dimensions.

Analyze the role of technology in supporting alternative work arrangements.

Explore the concept and consequences of work sharing in organizational contexts.

---

Definitions:

Occasion Segmentation

The process of dividing the market into segments based on the different occasions when buyers identify they need a product, decide to purchase, or use the product.

Valentine's Day

A holiday observed on February 14th each year, celebrated in many countries around the world, dedicated to expressing love and affection towards partners, family, and friends.

Easter

A significant Christian holiday commemorating the resurrection of Jesus Christ, also celebrated with various secular traditions such as egg hunting.

Geographic Segmentation

A marketing strategy that divides potential customers or markets into groups based on their geographic location, such as by country, region, or city.