During a Sales Presentation,the Salesperson,Ursula,is Unable to Understand What Her

question 36

Multiple Choice

During a sales presentation,the salesperson,Ursula,is unable to understand what her customer means by his last statement.What should she do to verify her customer's intent?

• A) Restart her presentation
• B) Quickly move to a trial close
• C) Restate the customer's comment
• D) Call her sales manager
• E) All of these

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