The 80-20 _____ Suggests That Salespeople Should Try to Listen

question 1

Multiple Choice

The 80-20 _____ suggests that salespeople should try to listen 80 percent of the time and talk no more than 20 percent of the time.

• A) talking model
• B) personal-interpersonal differential
• C) body language agreement model
• D) listening rule
• E) inflection-articulation zone

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Definitions:

Demand

The amount of a good or service that consumers are willing and able to buy at a given price over a specified period.

Cross-Price Elasticity

A measure of how the demand for one product changes in response to a price change of another product.

Cereal

Grasses cultivated for the edible components of their grain, consisting of the endosperm, germ, and bran; also a common breakfast food made from processed grain.

Milk

A nutrient-rich liquid food produced by the mammary glands of mammals, commonly consumed by humans and used in a variety of dairy products.