Which of the Following Should Be Used to Close an Adjustment

question 31

Multiple Choice

Which of the following should be used to close an adjustment refusal message?

• A) an appropriate, positive comment
• B) an apology restating your inability to grant the adjustment
• C) a reference to the facts related to the problem
• D) a brief account of the reader's mistakes
• E) a statement claiming no one is at fault

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Definitions:

Risk-Free Security

An investment that is assumed to be free from any risk of financial loss, typically represented by government bonds.

Arithmetic Return

The simple average of a set of returns over a period.

Investment

The commitment of resources such as capital or time to an endeavor with the expectation of obtaining an income or profit.