If Your Response to an Inquiry Includes Some Bad News

question 39

True/False

If your response to an inquiry includes some bad news along with good news, you should place the bad news at the beginning and ending of the message.

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Definitions:

Insurance Coverage

A contract between an individual or entity and an insurance company, detailing the terms under which the insurer will compensate the insured for specified losses.

Harry Levinson

A psychologist known for his work in applying psychological insights to the practice of management and organizational consulting.

Diagnostic Approach

A method of identifying and understanding problems or dysfunctions, often used in organizational development and healthcare.

Data Gathering

The process of collecting information from various sources for specific purposes, such as research or analysis.