Which of the Following Is Not a Popular Definition of Quality

question 65

Multiple Choice

Which of the following is not a popular definition of quality?

• A)Quality is the totality of features and characteristics of a product or service that bears on its ability to satisfy stated or implied needs.
• B)Quality is defined as a competitively priced product that surpasses customer needs.
• C)Quality is the degree to which a product conforms to design or specification.
• D)Quality is fitness for use.
• E)Even though quality cannot be defined,you know what it is.

---

Definitions:

Hermann Ebbinghaus

A German psychologist best known for his pioneering work on the study of memory, including the forgetting curve and the spacing effect.

Ebbinghaus' Retention Curve

A graphical representation of the decline in memory retention over time, illustrating that memories diminish if not rehearsed.

Chunking

A strategy for making more efficient use of short-term memory by grouping information into larger units.

Relearning

The process of learning material or skills for a second time, often more quickly than the first, indicating the retention of latent knowledge.