When Lani First Meets New Prospects She Tells Them If

question 9

Multiple Choice

When Lani first meets new prospects she tells them if they give her 20 minutes, she can save them at least $100 dollars per year on their home insurance premiums. Unfortunately, her success rate of closing sales is about 30 percent, and her presentation often lasts about one hour. The text would say Lani is doing a poor job of establishing:

• A)resoluteness.
• B)accountability.
• C)dedication.
• D)credibility.
• E)loyalty.

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