Which of the Following Statements About Using the Telephone to Make

question 6

Multiple Choice

Which of the following statements about using the telephone to make sales appointments is true?

• A)A secretary might try to prevent the sales rep from getting an appointment or talking to the prospect on the telephone
• B)A prospect will never have any legitimate objections to granting an interview
• C)Prospects seldom ask questions about the salesperson's product
• D)The goal of the telephone call is to sell the product
• E)If you reach the prospect's voice mail, be sure to leave a message

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Definitions:

Cupcake Bakery

A specialized bakery that focuses on baking and selling a variety of cupcakes.

Variable Cost

Costs that change in proportion to the level of goods or services produced by a business.

Total Cost

The overall expense incurred in the production of goods or services, including both fixed and variable costs.

Average Variable Cost

It is calculated by dividing total variable costs by the total output produced, representing the variable cost per unit of output.