When Marty Met with His Supervisor, the Supervisor Congratulated Him

question 22

Multiple Choice

When Marty met with his supervisor, the supervisor congratulated him for achieving 4 out of his 6 sales call objectives for the quarter, told him to try harder to achieve all of his sales call objectives next quarter, and then asked him to send in the next salesperson for her evaluation. Marty had hoped his supervisor would provide him with some help in figuring out why he had been unable to achieve his objectives. Marty wanted _____ feedback, and his supervisor gave him _____ feedback.

• A)intrinsic; extrinsic
• B)diagnostic; performance
• C)evaluative; primary
• D)performance; corrective
• E)performance; diagnostic

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Definitions:

Structural Functionalism

A sociological paradigm that views society as a complex system whose parts work together to promote solidarity and stability through social institutions.

McDonaldization

George Ritzer’s term describing the spread of bureaucratic rationalization and the accompanying increases in efficiency and dehumanization.

Rationalization

The process of replacing traditional and spontaneous methods of organization with calculated, efficient, and predictable procedures.

George Ritzer

A sociologist known for his work on consumerism, globalization, and the concept of McDonaldization, which describes the process of rationalization in societal institutions.