Which of the Following Statements About Building Internal Partnerships Is

question 96

Multiple Choice

Which of the following statements about building internal partnerships is FALSE?

• A) How well other employees of a firm assist one of the firm's salespeople may be a function of the relationship the salesperson has previously established with those people.
• B) It is the duty of warehouse and customer service employees to establish internal partnerships with salespeople.
• C) A salesperson may effectively employ the SPIN technique within his or her own company.
• D) Successful internal sellers can communicate their customers' sense of urgency to internal employees by relating it to the needs of the internal employee.
• E) Personalizing conflict between a salesperson and an internal employee will make it more difficult to resolve.
• Weitz - Chapter 16 #23