Which of the Following Statements About Objections Is FALSE

question 21

Multiple Choice

Which of the following statements about objections is FALSE?

• A)Objections present opportunities
• B)Prospects who object are showing some interest in your presentation
• C)The salesperson should be glad the prospect raised an objection
• D)Showing belligerence is an excellent way to encourage objections
• E)Real objections are logical to the prospect, no matter how they seem to the sales rep

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Definitions:

Product Quality

The degree to which a product or service meets or exceeds customer expectations in terms of durability, reliability, design, functionality, and performance.

Follower's Ability

The capacity of an individual to effectively follow guidance, execute instructions, and support leaders in achieving organizational goals.

Situational Leadership

A leadership style that suggests the most effective approach may vary depending on situation factors, such as the maturity level of team members.

Task-Related Goals

Objectives that are directly associated with the completion of specific tasks within a job or project.