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How can a business dealing in exporting activities contribute to customer value?
Foot-In-The-Door Phenomenon
The tendency for people to agree to a large request after first agreeing to a small one.
Cognitive Dissonance
The psychological discomfort experienced when holding two or more conflicting beliefs, values, or attitudes.
Fundamental Attribution Error
A cognitive bias that involves overemphasizing personality traits and underestimating situational factors when explaining other people's behavior.
Central Route Persuasion
A method of persuasion that involves deeply processing the content of the message, evaluating the arguments presented and leading to lasting attitude change.
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