Assurance Is

question 4

Multiple Choice

Assurance is:

• A) the ability to perform the service correctly and consistently.
• B) the speed and courtesy to customer inquiries.
• C) the extent to which the customer trusts and has confidence in the service provider.
• D) the physical appearance of the facility, personnel, and communications media.
• E) the extent and quality of individualized attention given to a customer.

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Definitions:

Technology

The application of scientific knowledge and techniques for practical purposes, especially in industry and in our daily lives, leading to inventions, improvements, and advancements in various fields.

Expectations

In economics, expectations refer to the beliefs or forecasts about future events, such as inflation rates, economic growth, or future income levels, which can influence current economic behaviors.

Suppliers

Suppliers are individuals or companies that provide goods or services to other entities, typically within a commercial chain.

Wages

The fixed regular payment, typically calculated on a daily or hourly basis, made by an employer to an employee, especially to a manual or unskilled worker.