Recent Studies Have Revealed That CRM Applications Account for Which

question 84

Multiple Choice

Recent studies have revealed that CRM applications account for which one of the following:

• A) Stable profit margins
• B) Stable sales cycles
• C) Revenue increases
• D) Hiring increases
• E) All of the above

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Definitions:

Foot-In-The-Door Effect

A psychological phenomenon where agreeing to a small initial request increases the likelihood of agreeing to a larger request later.

Door-In-The-Face Technique

A persuasion strategy whereby a larger, less achievable request is made first, followed by a smaller, more reasonable request.

Foot-In-The-Door Effect

A psychological principle that suggests agreeing to a small request increases the likelihood of agreeing to a larger request later.

Compliance

The act of conforming to or following rules, standards, or laws, or yielding to a request or command from an authority.