The Type of Value, Identified by Sheth, Newman and Gross

question 17

Multiple Choice

The type of value, identified by Sheth, Newman and Gross, which relates to the product or services ability to perform its utilitarian function, is

• A) Social Value
• B) Emotional Value
• C) Functional Value
• D) Conditional Value
• E) Epistemic Value

---

Definitions:

Formal Controls

Mechanisms, policies, or procedures implemented by organizations to guide behavior towards the achievement of objectives, and monitor compliance and performance.

Ethics Auditing

The process of evaluating an organization's ethical standards and practices, identifying potential vulnerabilities, and recommending improvements.

Social Audit

The process of evaluating and reporting a firm's performance in terms of social responsibility, often including its impact on the community, environment, and workers.

Ethics Audit

A comprehensive review process designed to assess an organization's ethical practices, policies, and culture, and identify areas for improvement.