When Automating Processes in a Service Business, a Strategic Consideration

question 57

Multiple Choice

When automating processes in a service business, a strategic consideration should be:

• A) Customer expectations and markets
• B) Costs
• C) Suppliers
• D) Product design
• E) Process design

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Definitions:

Corpus Callosum

A large band of neural fibers connecting the two hemispheres of the brain, facilitating communication between the two sides.

Commissural Fibers

Axons that connect the left and right cerebral hemispheres of the brain, facilitating communication between them.

Cerebral Hemisphere

One of the two halves of the brain, either left or right, that control various functions such as speech, movement, and thought.

Falx Cerebri

Dural fold between the two cerebral hemispheres.