Create a Resource Loading Chart for the Project Described by This

question 9

Essay

Create a resource loading chart for the project described by this network.

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Definitions:

Customer-Facing

Customer-Facing refers to functions, activities, or interactions that directly involve or impact the customer, typically aimed at improving service, support, and satisfaction.

CRM Application

Customer Relationship Management application, software that helps businesses manage interactions and relationships with customers, improve engagement, and streamline processes.

Near Field Communications

A set of communication protocols that enable two electronic devices, one of which is often a portable device such as a smartphone, to establish communication by bringing them within a few centimeters of each other.

Showrooming

The practice of examining merchandise in a traditional brick-and-mortar retail store without purchasing it, then shopping online to buy the same item at a lower price.