The Traditional Role of Customer Service at the Interface Between

question 2

Multiple Choice

The traditional role of customer service at the interface between marketing and logistics manifests itself through the _____ dimension of the marketing mix.

• A) price
• B) place
• C) product
• D) promotion

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Definitions:

Relational Aggression

A type of aggression in which harm is caused through manipulation or damage to relationships or social standing.

Physical Aggression

The use of physical force aimed at harming or injuring another person.

Assertiveness

The quality of being self-assured and confident without being aggressive.

Popular Child

A child who is widely liked and accepted by their peers, often demonstrating traits that are valued by the social group such as sociability or charisma.