Antoine Is in Charge of Customer Acquisition and Retention

question 4

Multiple Choice

Antoine is in charge of customer acquisition and retention. He allocates more of his budget to customer retention than customer acquisition. Why does Antoine's decision make sense?

• A) Low customer turnover is correlated with higher profits.
• B) High customer turnover is correlated with higher profits.
• C) Low customer acquisition is correlated with higher profits.
• D) Low customer acquisition is correlated with higher employee satisfaction.
• E) High customer acquisition is correlated with higher employees satisfaction.

Describe the process and significance of bulk flow in plant transport systems.

Master the mechanism of loading and unloading in phloem translocation.

Explain the physiological functions of stomata in plants.

Understand the functions and mechanisms of stomatal movement and its impact on plant processes.

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Definitions:

Encoding Specificity

The principle that the retrieval of information is improved when the context present at encoding and retrieval is the same.

Von Restorff Effect

A psychological principle that items which stand out are more likely to be remembered than other items.

Episodic Memory

The memory of autobiographical events that can be explicitly stated, including times, places, and associated emotions.

State-dependent Memory

The phenomenon whereby information learned in a particular state of mind is more easily recalled when in the same state.