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Which of the Following Determinants of Customer Satisfaction with Online

question 72

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Which of the following determinants of customer satisfaction with online websites and merchants while shopping online is characterized by the customer's willingness to count on the merchant to successfully complete the purchase transaction and feeling the merchant is reliable and honest?


Definitions:

Major Function

The primary role or activity through which a system, organ, or molecule contributes to the overall operation or purpose of an organism.

Warming Incoming Air

The process of increasing the temperature of air entering the respiratory system, typically performed by the nasal passages.

Moistening

The process of making something slightly wet or damp.

Filtering Out Dust

The process of removing dust particles from air or liquids, typically using a physical barrier or filtration system.

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