TABLE 10-13
The amount of time required to reach a customer service representative has a huge impact on customer satisfaction.Below is the Excel output from a study to see whether there is evidence of a difference in the mean amounts of time required to reach a customer service representative between two hotels.Assume that the population variances in the amount of time for the two hotels are not equal. 
-Referring to Table 10-13,what is(are) the critical value(s) of the relevant hypothesis test if the level of significance is 0.10?
Definitions:
Bilaterians
Animals that possess bilateral symmetry, having a body plan that includes a head and tail (anterior-posterior axis), a back and belly (dorsal-ventral axis), and right and left sides.
Developmental Genes
Genes that control how living organisms grow and develop, influencing the formation of tissues and organs.
Crystallins
Water-soluble proteins found in the lens of the eye which are responsible for maintaining lens transparency and refractive properties.
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