TABLE 10-13 The Amount of Time Required to Reach a Customer Service

question 1

Multiple Choice

TABLE 10-13
The amount of time required to reach a customer service representative has a huge impact on customer satisfaction.Below is the Excel output from a study to see whether there is evidence of a difference in the mean amounts of time required to reach a customer service representative between two hotels.Assume that the population variances in the amount of time for the two hotels are not equal.
-Referring to Table 10-13,what is(are) the critical value(s) of the relevant hypothesis test if the level of significance is 0.05?

• A)1.6860
• B)_±1.6860
• C)2.0244
• D)_±2.0244

Understand and apply the Fair Value Enterprise (FVE) Method for valuing non-controlling interests.

Understand adjustments necessary for inventory valuation differences at acquisition.

Calculate and account for goodwill and its impairment.

Determine the acquisition differential and its allocation to various assets and liabilities.