At Gino's Italian Bistro, Waitresses Ask Each Table Whether or Not

question 75

Multiple Choice

At Gino's Italian Bistro, waitresses ask each table whether or not they have dined at Gino's before. A manager is sure to stop by every table with first-time guests to thank them for trying the restaurant and to encourage them to return. In this case, the manager visit constitutes ________ for the guests, making them feel like restaurant staff really care about the quality of their experience.

• A) feedback
• B) a cue
• C) a response
• D) a motive
• E) reinforcement

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Definitions:

Potential Problems

Foreseeable challenges or issues that could arise in the future and may negatively impact outcomes if not addressed.

Relational Job Design

A method of designing jobs that emphasizes the importance of social connections and interactions at work.

Accordance

Agreement or conformity with laws, rules, standards, or conditions.

Structural Properties

Structural properties are the attributes and characteristics that determine the shape, configuration, and strength of an organizational or physical structure.