Unlike Informal Sources, the Formal Communications Sources Are Typically Considered

question 57

True/False

Unlike informal sources, the formal communications sources are typically considered to be more credible because they have nothing to gain from the persuasive impact of the message.

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Definitions:

Fishbone Diagram

A visual tool that identifies, organizes, and displays possible causes of a problem or condition. It is also known as a cause-and-effect diagram or Ishikawa diagram.

Philip B. Crosby

An American businessman and author who contributed significantly to management theory and quality improvement practices.

Hawthorne Studies

A series of experiments on worker productivity conducted at the Hawthorne Works in the 1920s and 1930s, which emphasized the importance of social relations and worker satisfaction.

Productivity

The efficiency with which an individual, organization, or economy can convert inputs into useful outputs.