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Because Close Interactions with Customers Allow Employees to Better Understand

question 135

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Because close interactions with customers allow employees to better understand them,management should be sent in the field periodically.


Definitions:

Organizational Performance

An assessment of how effectively an organization meets its goals and objectives.

Stakeholder Orientation

A company's approach to considering the interests and well-being of all its stakeholders in decision making.

Ethical

Pertaining to or dealing with morals or the principles of morality; pertaining to right and wrong in conduct.

Socially Responsible

Committed to acting in ways that benefit society and the environment, beyond the minimum legal requirements.

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