Which Operations Factor Is Centered Around Satisfying Customers Over Time

question 101

Multiple Choice

Which operations factor is centered around satisfying customers over time?

• A) Flexibility
• B) Facilities and equipment
• C) Choice of a joint venture
• D) Customer demand

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Definitions:

Operating Expenses

Costs associated with running the day-to-day operations of a business, excluding the cost of goods sold, typically including things like salaries, rent, and utilities.

Profit

The financial gain obtained when the amount earned from a business activity exceeds the expenses, costs, and taxes involved in sustaining the activity.

Selling Price

The amount at which an item or service is sold to the customer.

Outstanding Balance

The amount of money owed on a loan or credit account that has not yet been repaid.