Which Consumer Option for Dealing with Product or Service Dissatisfaction

question 78

Multiple Choice

Which consumer option for dealing with product or service dissatisfaction is the only one that is desirable to a business?

• A)complaint on social media
• B)warn friends about product
• C)take no action
• D)privately seek redress from business

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Definitions:

Walking Across Carpet

An action that can cause the build-up of static electricity due to friction between two materials, leading to electrostatic discharge.

High-Voltage DC

A system used for the transmission of electrical power over long distances with high voltage in direct current form, reducing power losses and increasing transmission efficiency.

Negative Charge

An electrical charge characterized by the presence of more electrons than protons, resulting in a net decrease in electrical potential.

Precipitator

An environmental control device, such as an electrostatic precipitator, that removes particles from a flowing gas using the force of an induced electrostatic charge.