When Banks Use Security Cameras to Observe Problems Customers May

question 5

Multiple Choice

When banks use security cameras to observe problems customers may have in using ATMs, this is an example of ________.

• A) momentary observation
• B) mechanical observation
• C) complaint analysis
• D) experimentation
• E) physiological observation

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Definitions:

Personal Brand

The unique combination of skills, experiences, and personality that an individual showcases to differentiate themselves in the market.

Psychologically Hardwired

Refers to the innate or inherent traits, responses, or predispositions in humans, often determined by genetics or early life experiences.

Negative Events

Unfavorable or detrimental occurrences that can impact individuals or groups emotionally, physically, or materially.

Positive Ones

Refers to situations, experiences, or aspects that have a beneficial impact on an individual's life or well-being.