Ritz Carlton Hotels Hire Better Employees Than the Competition by Conducting

question 31

Multiple Choice

Ritz Carlton hotels hire better employees than the competition by conducting lengthy searches and interviews.Management also trains employees much better than competitors do.Ritz Carlton hotels gain a strong competitive advantage through which type of differentiation?

• A) image
• B) people
• C) services
• D) product
• E) channel

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Definitions:

Systems Development Method

A framework used for planning, structuring, and controlling the process of developing an information system, encompassing methodologies, procedures, and techniques.

Different View

An alternative perspective or opinion, often diverging from the common or initial understanding.

Computer Systems

Electronic systems that include hardware and software components designed to perform an array of tasks, ranging from simple calculations to complex operations.

SDLC

A sequence of phases called the Software Development Life Cycle outlines the process of designing, constructing, evaluating, and deploying an information system.