Refer to the Scenario Below to Answer the Following Questions

question 149

Multiple Choice

Refer to the scenario below to answer the following questions.
Mohd Noor acquired Peng Spare Parts at a low point. The distributor of automotive parts and accessories had been criticized for a number of wrongdoings. Without fully realizing the extent of Peng's problems, Noor purchased the distributorship in hopes of turning it around. "But the harder I work," Noor admitted, "the more Peng's earlier problems seem to unfold." Noor began to rethink his strategy, trying to put a sound plan in place that would allow Peng's to move forward.
-In what ways might Peng have previously "harmed" consumers?

• A) Charged low prices, engaged in honest practices, sold quality or safe products, or provided excellent service.
• B) Charged low prices but engaged in deceptive practices or high-pressure selling.
• C) Charged high prices but sold quality or safe products and provided excellent service.
• D) Charged exorbitantly high prices, engaged in deceptive practices or high-pressure selling, sold shoddy or unsafe products, or provided poor service.
• E) Provided poor after-sales service.

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Definitions:

Orbicularis Oculi

A muscle around the eye socket that enables the eye to close and squint.

Masseter

A major muscle of mastication involved in jaw closure, located at the side of the jaw.

Plantar Flexes

The movement decreasing the angle between the dorsum of the foot and the leg, for example, standing on tiptoes.

Fibularis Brevis

A muscle of the lower leg that assists in plantar flexing and everting the foot.