When Refusing a Request for a Significant Favor,you Should

question 94

Multiple Choice

When refusing a request for a significant favor,you should

• A)use the direct organizational approach.
• B)write a routine response.
• C)offer a buffer before saying "no."
• D)emphasize the negative news.
• E)write in the spirit of reciprocity.

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Definitions:

Problem-solving Training

A cognitive-behavioral technique aimed at teaching individuals specific strategies to deal with problems in a constructive manner.

Decision Making

The process of choosing among alternatives to achieve a goal or solve a problem.

Problem Definition

The process of identifying, describing, and clarifying an issue or challenge to be addressed or solved.

Problem Orientation

An individual's attitude or approach towards solving problems, including their readiness to engage with and resolve challenges.