Which of the Following Is the Most Effective Closing Sentence

question 11

Multiple Choice

Which of the following is the most effective closing sentence for a bad-news message?

• A) The service department can provide information gathered from customer feedback.
• B) Once again, I'm sorry we can't afford to implement your suggested customer research project.
• C) If you encounter additional problems, please let me know.
• D) Feel free to call on me if I can be of further assistance to your department.
• E) Although your proposed research would be beneficial, company policy forbids budget increases.

Identify essential skills needed for employment and effective teamwork.

Understand the concept and application of lateral thinking in problem-solving.

Describe brainstorming and its role in generating ideas.

Understand the importance of ensuring privacy in confidential communications.

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Definitions:

Charismatic Power

Influence derived from an individual's charm and appeal, which can inspire devotion and enthusiasm in others.

Power Politics

The strategies and tactics used to assert power, influence others, and achieve objectives within political or organizational contexts.

Limited Resources

The scarcity of resources (such as time, money, or manpower) that restricts the ability to achieve certain goals or fulfill needs.

Stakes

The importance or value of something, which could be at risk in a decision or action.