If Your Claim Is Not a Routine One, Your Persuasive

question 48

Multiple Choice

If your claim is not a routine one, your persuasive complaint letter should

• A) compliment the reader and describe your request as asking for a favor.
• B) let the reader decide how to resolve the problem.
• C) include as much supporting evidence as possible.
• D) follow the direct organizational plan.
• E) begin with the action you want the reader to take.

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Definitions:

Leadership Position

A role within an organization or group that entails guiding, influencing, or directing others towards achieving collective objectives.

MBA Degree

An MBA Degree is a graduate-level degree focused on business administration and management.

New Leader

Refers to an individual recently appointed or assuming a leadership role, facing the challenge of navigating unfamiliar responsibilities.

Informal Groups

Groups that form naturally among people within an organization based on common interests, friendships, or other personal connections, not structured by the organization.