A Message Is Neutral If

question 46

Multiple Choice

A message is neutral if

• A) you are posting a comment about a poor service experience.
• B) you expect the reader will do as you ask without having to be persuaded.
• C) you are asking a company to accept a product return that is two weeks past the stated date in the return policy.
• D) you expect some resistance to your request.
• E) you hope to convince the reader to accommodate your unique requirements.

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Definitions:

Compounded Annually

Involves the process where interest is added to the principal sum at the end of each year, for the purpose of calculating the next year's interest.

Annual Payments

Regular payments made once a year.

Loan

Money that is borrowed, typically from a bank or financial institution, which is expected to be paid back with interest.

Withdrawals

Sums of money taken out from an account, fund, or deposit by the account holder.