When Writing a Goodwill Message, You Should

question 28

Multiple Choice

When writing a goodwill message, you should

• A) type the note so that it is easier to read.
• B) discuss resale in the closing.
• C) use a sincere tone.
• D) use the indirect organizational approach.
• E) use a form letter for efficiency.

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Definitions:

Adrenocorticotropic Hormone

A hormone produced by the anterior pituitary gland that stimulates the adrenal cortex to release corticosteroid hormones.

Cortisol

Steroid hormone released by the zona fasciculata of the adrenal cortex; increases blood glucose and inhibits inflammation.

Positive Feedback

A process in which the end products of an action cause more of that action to occur in a feedback loop.

Hypocalcemia

A medical condition characterized by abnormally low calcium levels in the blood, which can cause neurological issues.