A Goodwill Message

question 50

Multiple Choice

A goodwill message

• A) should always mention the underlying business purpose.
• B) has the same emphasis in all cultures.
• C) may be more meaningful as a written note than as a phone call.
• D) conveys sympathy, rejection, or appreciation.
• E) uses emotional language to show concern.

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Definitions:

Poor Messenger

An individual who lacks credibility or effectiveness in conveying a message or information.

Face-To-Face Conversation

Direct, personal communication between two or more people, physically present in the same location.

Establish Context

The process of setting the background or circumstances that influence how something is perceived, understood, or interpreted.

Jerome

A given name, often associated with historical figures or used in a contemporary context to identify a person.