All but Which One of the Following Are Mentioned in the Book

question 58

Multiple Choice

All but which one of the following are mentioned in the book as sources of frustration for public sector managers?

• A)unreasonable union demands
• B)elected officials' lack of IR and administrative experience
• C)complex intraorganizational bargaining before serious bargaining with the union can even begin
• D)the fact that they may be forced to administer a government- imposed solution which they had no hand in shaping
• E)elected officials' interference in the bargaining process

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Definitions:

Primacy Effect

A cognitive bias that results in the tendency to remember information that was encountered first better than information that was presented later on.

Recency Effect

The tendency to remember the most recently presented information better than information presented earlier.

Free Recall

Free recall is a memory test in which an individual is asked to remember and reproduce information in any order without any specific cues.

Primacy Effect

The tendency to remember information that is presented first, better than information that is presented later on.