Perhaps the Biggest Problem with Using Inappropriate Behaviour as a Criterion

question 30

Multiple Choice

Perhaps the biggest problem with using inappropriate behaviour as a criterion for abnormal behaviour is

• A) what is considered appropriate differs across time and location.
• B) people with mental illnesses are usually not dangerous.
• C) social norms tend to be constant over time.
• D) inappropriate behaviour is often the norm in North American culture.
• E) killers and murderers are generally sane.

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Definitions:

Customer Participation

The involvement of customers in the production process or service delivery, which can influence their perceptions of the service quality.

Design of the Service

The process of planning and organizing people, infrastructure, communication, and material components of a service in order to improve its quality and the interaction between the service provider and its customers.

Portfolio

A collection of financial investments like stocks, bonds, commodities, cash, and cash equivalents, including mutual funds and ETFs.

Group Technology

A manufacturing approach that groups together parts with similar characteristics to take advantage of their similarities in design and production processes.