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Please Consider the Following Short Case as You Respond to the Next

question 15

Multiple Choice

Please consider the following short case as you respond to the next question: Sue and Sally are partners in a small local bakery specializing in wedding and birthday cakes. They use a simple Excel spreadsheet to record journal entries and prepare financial statements and tax returns. Robert, the owner of a consulting company that installs and maintains ERP systems, has recently approached them about the possibility of implementing an ERP system in their operations. If they accept his offer, Robert will provide a series of online tutorials to help them learn about the new system. Sue and Sally believe the implementation of the ERP system will make it easier for them to borrow money to expand the bakery.Which of the following best pairs a fact from the case with an appropriate cause of ERP system failures?

Appreciate the role of attitudes and their components in shaping workplace behavior.

Understand the concept of emotional labor and its relationship to job performance.

Recognize the importance of social awareness in leadership and team management.

Identify the effects of personal and organizational practices on happiness and job satisfaction.

Definitions:

Red Blood Cells

Cells in the blood that carry oxygen from the lungs to the body's tissues and carbon dioxide back to the lungs.

Spongy Bone

Also known as cancellous or trabecular bone, it is less dense than compact bone, containing large spaces that give it a porous appearance.

Osteoblasts

Cells in the body responsible for the synthesis and mineralization of bone during both initial bone formation and later bone remodeling.

Sweat Gland

Specialized glands in the skin of mammals that produce sweat, a fluid consisting of water and salts, which helps in thermoregulation.