Consider the Following Short Case as You Respond to the Next

question 65

Multiple Choice

Consider the following short case as you respond to the next question: Scott and Logan are the CEO and CFO of MLN Corporation. The firm has lately been losing customers to MLN's competitors; Scott and Logan believe an ERP system could help MLN obtain more timely information that will enable them to retain old customers and acquire new ones. They formed a six-person team with representatives from three of MLN's ten departments and instructed them to use the steps in the systems development life cycle to choose and implement an ERP system. A year later, the team had completed its work and implemented the system by transferring data from MLN's general ledger software to the ERP system.Umble and Umble suggested six necessary conditions for a successful ERP implementation. Which of the following pieces of advice is most applicable to MLN?

• A)Form a smaller implementation team.
• B)Ensure that the implementation team has wider representation.
• C)Both A and B.
• D)Neither A nor B.

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Definitions:

Non-Work Distractions

Interruptions or diversions that take an individual's focus away from their occupational tasks, often affecting productivity.

Human Contact

Involves interpersonal interactions and relationships, emphasizing the importance of face-to-face communication and connection.

Job-Related Stress

The physical and emotional stress experienced by individuals as a result of the demands and pressures of their work environment.

Long Hours

Extended periods of work time beyond the standard workday, often resulting in increased stress and decreased personal time.