Winston Mayer Is a Sales Manager for a Large Company

question 22

Multiple Choice

Winston Mayer is a sales manager for a large company producing beverages and ready-to-eat meals. Winston is often seen working late and on weekends when the company stipulates a five-day work week. Winston justifies his working extra by claiming that "in sales, one cannot afford to waste a minute" and he is often condescending when subordinates take their allotted time off. He frequently speaks to his manager about the the new deals he finalizes when he is working beyond the normal working hours to prove his point. From the information provided, we can say that Winston is using ________ as an impression management technique here.

• A) conformity
• B) flattery
• C) favors
• D) exemplification
• E) apologies

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Definitions:

Nonverbal Cues

Communication expressed through body language, facial expressions, gestures, posture, and other physical behaviors rather than words.

Spoken Words

Oral communication or speech, as opposed to written text.

Visual Aids

Materials or tools that assist in enhancing the understanding or retention of information through visual representation.

Nonverbal Communication

The act of transmitting information or expressing emotions to others without speaking, utilizing physical behaviors and expressions instead.