Examlex
Which of the following is not a lesson from the consumer movement?
Showrooming
The practice of examining merchandise in a traditional brick-and-mortar retail store without purchasing it, then shopping online to buy the same item at a lower price.
Customer Churn
The rate at which customers stop doing business with an entity, often used to gauge a company's ability to retain its customers over time.
High-End CRM
Customer Relationship Management systems that offer advanced features and functionalities targeted at enterprises requiring complex customer interaction tools and data analytics.
Recommends Products
A feature or service through which suggestions for products are made to potential customers based on their browsing history, preferences, or purchase behavior.
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