An Important Criticism of Total Quality Management Is That It

question 53

Multiple Choice

An important criticism of total quality management is that it

• A) tried to do too much.
• B) quality means different things to different people.
• C) actually took focus off of the customer.
• D) focused too much on adherence to standards, taking the enjoyment out of work.

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Definitions:

Osteoclast Activity

The process involving cells that break down bone tissue, crucial for bone health and remodeling.

Growth Hormone

A hormone that stimulates growth, cell reproduction, and cell regeneration in humans and other animals.

Functional Load

The capacity of a structure or system to bear the stress and demands placed upon it, often used in the context of engineering, biology, and linguistics.

Modifiable Risk Factors

Aspects or behaviors that can be altered to reduce the risk of disease, such as diet, exercise, and smoking habits.