Which of the Following Is a Strategy for Routine Replies

question 118

Multiple Choice

Which of the following is a strategy for routine replies and positive messages?

• A) Use the indirect approach.
• B) Place your main idea in the opening of the message.
• C) Open with an interesting fact or question.
• D) Avoid embedding negative information in a positive context.

---

Definitions:

Continuous-Yes Close

A kind of close whereby the salesperson develops a series of benefit questions that the prospect must answer.

Alternative Choice Close

A closing technique in sales where the seller presents the prospect with two or more mutually exclusive choices, both leading to a sale.

Close Under Fire

Close under fire refers to the ability to successfully secure a sale or deal despite facing significant pressure or adversity.

Buying Signal

Indicators or signs shown by potential customers that suggest they are ready to make a purchase.