Which of the Following Statements About Using the Direct Approach

question 29

Multiple Choice

Which of the following statements about using the direct approach in negative messages is true?

• A) The closing of the message should reiterate the bad news.
• B) Direct messages take longer to write, and readers need more time to reach the main idea of the message.
• C) One should always offer a sincere apology in the closing of the message.
• D) The extent of your explanation for the negative news depends on the nature of the news and your relationship with the reader.

---

Definitions:

Taiga

A biome characterized by coniferous forests, located in cold climates with short summers and long winters, primarily found in the northern hemisphere.

Coniferous Forest

Forested area generally found in areas with temperate climate and characterized by cone-bearing trees that are mostly evergreens with needle-shaped or scalelike leaves.

Spruce

A type of evergreen coniferous tree belonging to the genus Picea, known for its needle-like leaves and conical shape.

Savannah

A mixed landscape of grasslands and scattered trees, often found in tropical to subtropical regions, supporting a diverse array of flora and fauna.