Total Quality Management Emphasizes

question 32

Multiple Choice

Total quality management emphasizes

• A) zero defects.
• B) continuous improvement.
• C) elimination of waste.
• D) all of these are correct.

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Definitions:

Great Britain

An island in the North Atlantic Ocean off the northwest coast of continental Europe, comprising England, Scotland, and Wales, and forming the largest part of the United Kingdom.

Exclusive representation

The legal designation of a single labor union to represent all the employees in a bargaining unit in negotiations with the employer, regardless of whether all employees are union members.

Great Britain

A geographical and political entity comprising England, Scotland, and Wales, which together form the largest part of the United Kingdom.

Confederation

An organization or alliance of groups united in a common purpose, often used in the context of labor to describe unions coming together for mutual benefit.