Which of the Following Is a Guideline to Address Audience

question 46

Multiple Choice

Which of the following is a guideline to address audience objections in a persuasive message?

• A) Avoid addressing objections not pointed out by the audience.
• B) When presenting the pros and cons of each option in a situation, avoid making a recommendation to the audience.
• C) Anticipate as many objections as you can and address them before your audience brings them up.
• D) It is important to offer a sincere apology for each objection raised by the audience.

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Definitions:

Service Stockout

Occurs when a service provider cannot meet customer demand due to insufficient resources or capacity, leading to customer dissatisfaction.

Service Level

A measure of the quality of a company's service, typically in terms of meeting customer needs or the percentage of customer demands met on time.

Probability

An evaluation of the probability that a specific event will take place.

Stockout

A situation in retail or supply chain management where the inventory of a particular item is completely depleted, leading to an inability to meet customer demand.