A Cost of Quality Report Compares Current Period Quality Costs

question 63

Multiple Choice

A cost of quality report compares current period quality costs in specified categories to

• A)last year's quality costs.
• B)current period budgeted quality costs.
• C)total quality costs for the period.
• D)both a and b.

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Definitions:

Responsiveness To Problems

Refers to the ability or tendency of an individual, group, or organization to quickly and effectively address and solve issues or challenges as they arise.

Self-reinforcement

The practice of rewarding oneself for reaching goals or completing tasks, which can motivate and reinforce desired behaviors.

Self-leadership

A process whereby individuals influence themselves to achieve self-direction and self-motivation required to perform tasks.

Empowerment

The process of giving individuals or groups the authority, confidence, and means to increase their control over their own lives or work.